Servicing requests are moving to Request Centre
17 September 2026From 1 October 2026, servicing requests and client document submissions that previously started through email routes will move to the Request Centre.
Designed around the way you work, the Request Centre helps you find the right route faster, upload supporting documents securely and submit requests with less back and forth. Bringing more than 150 servicing journeys together in one place, it provides a simpler, more consistent way to manage servicing activities and keep work moving.
Whether you need to submit a servicing request, send client documentation or check what's required, the Request Centre makes it easier to get started and track what you need to do.
Use the Request Centre to:
- Submit a servicing request
- Upload client documentation
- Check what information is required
- Find the right process and get started quickly
By moving servicing journeys into a single digital experience, we're making it easier to manage requests while helping you spend more time focused on your clients.